Apprentice Customer Experience Administrator

We have an exciting opportunity for an Apprentice Customer Care Administrator to join our existing Customer Experience team at Manthorpe Building Products in Ripley.

Working Hours

Monday to Friday 8.30 am to 5.00pm – with one day being dedicated to your apprenticeship framework.  

Join us

Are you seeking your next opportunity where the business is committed to developing our colleagues, building knowledge and expertise in their specific field, and fostering a culture that is diverse and proudly recognises the achievements of their team.

Key Accountabilities:

Together with Derby College you will over a two year period follow an apprenticeship framework working towards an NVQ2/NVQ3 in Business Administration.  You will gain all of those skill necessary to competently carry out a professional customer care experience for your external sales colleagues and our customers by providing general administration support.

Desirable Qualities:

  • Understand the importance of attention to detail to achieve customer satisfaction
  • Ability to work under pressure and thrive in a fast-paced, changing environment
  • Be enthusiastic and reliable
  • Be focused and goal oriented
  • Have a 'can do' approach and accept responsibility
  • Willingness to learn
  • Ability to listen

Qualifications:

  • 5 GCSE grades C or above or suitable equivalent

 

If you are interested in applying for the above opportunity please apply in writing to Zena Wardle, HR Manager by emailing zena.wardle@manthorpebp.co.uk

Manthorpe Building Products Operate an Equal Opportunities Policy

 

 

Service

From our first foray into the building industry through to our latest product innovations, Manthorpe Building Products has grown year on year thanks to a philosophy of continuous investment and development. 

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Quality

At Manthorpe we pride ourselves on our high quality standards, not just for the products that we produce; but for our design, manufacture, sales and delivery processes as well.

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Innovation

Innovation has always been at the core of the company.  From new technology investment to in-house research and development, Manthorpe is constantly looking ahead to meet the needs of the industry.

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